This Privacy Policy describes how your personal information is collected, utilised, and shared when you visit or make a purchase from www.pulseringerpro.com (the “Site”).
Data Controller
The entity responsible for the collection, processing, and management of your personal data under prevailing European and international data protection laws is:
- Corporate Entity: Theed.Immobilien Verwaltungs GmbH
- Registered Address: Leipziger Straße 60, 09113, Chemnitz, Germany
- Corporate Email: bicycle@pulseringerpro.com
- Telephone Contact: +4937144469656
Personal Information We Collect
When you interact with the Site, we automatically gather specific information regarding your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you attempt to conclude a transaction or purchase a bicycle bell via the Site, we collect specific details from you, including your name, billing address, shipping address, email address, telephone number, and payment-related identifiers.
Sharing Your Personal Information & Third-Party Payment Processing
We engage trusted third-party service providers to assist us in operating our administrative processes, protecting our platform from fraudulent activities, and fulfilling our contractual duties to you.
- Payment Processing & Fraud Prevention: To complete purchase transactions and maintain financial security, we transfer necessary transactional and device data to our external payment processor, Stripe. Stripe collects, processes, and stores financial credentials and device signatures in accordance with their independent privacy regulations. Your payment details are transmitted via highly encrypted protocols (SSL/TLS) directly to Stripe to facilitate secure settlement and detect potential fraudulent activities.
- International Data Transfers: As Stripe operates globally, your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. Such transfers are safeguarded under Stripe’s strict data protection agreements and standard contractual clauses (SCCs).
- Compliance with Law: We may also disclose your personal information to comply with applicable statutory laws and regulations, to respond to a lawful subpoena, search warrant, or other regulatory request for information we receive, or to otherwise defend our legal rights.
Data Retention Periods
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or statutory reporting requirements.
- Transactional and Contractual Records: Customer details associated with purchases, invoices, and contractual agreements are retained for a standard duration of ten (10) years following the completion of the transaction, in strict compliance with German statutory commercial and fiscal archiving obligations (under the German Commercial Code – HGB and Fiscal Code – AO).
- General Correspondence: Enquiries submitted via our support email that do not result in a commercial transaction are retained for a maximum duration of three (3) years from the date of final communication, corresponding with standard statutory limitation periods.
Your Statutory Legal Rights
- For European Residents (GDPR Compliance): If you reside within the European Economic Area (EEA), you possess specific statutory rights regarding your personal data under the General Data Protection Regulation (GDPR). You maintain the right to access the personal information we hold about you, to request that inaccurate data be rectified, to demand the erasure of your records under specific parameters, or to object to certain processing activities. If you wish to exercise these rights, please communicate with our data controller via the official electronic mail provided above.
- For United States Residents (CCPA/CPRA & State Laws): If you are a resident of specific jurisdictions within the United States (such as California), you possess corresponding consumer privacy rights under applicable state laws regarding the access, deletion, and portability of your personal data. We do not sell or share your personal data with external third parties for cross-context behavioral advertising.
Data Security and Information Protection
We maintain appropriate administrative, technical, and physical security measures designed to restrict unauthorised access, protect data integrity, and prevent the loss or misuse of your personal information. However, please note that no method of transmission over the Internet or electronic storage can be described as completely infallible against external interference. We operate, secure, and monitor our systems strictly in accordance with established electronic commerce industry safety standards.
Amending this Policy
We reserve the framework to amend or update this privacy documentation periodically to reflect alterations in our operational activities or for mandatory regulatory, operational, and legal updates.